Contact Us

Questions? Feedback? Need help? We'd love to hear from you.

Email

hello@thatday.vip

We typically respond within a few hours during business hours (UTC+8).

Common topics

Refund requests — Please use the subject line "Refund request" and include your account email. See refund policy.

Data deletion — Subject "Data deletion request." We'll remove all your data within 48 hours.

Bug reports — Describe what happened and what you expected. Screenshots help!

Feature suggestions — We build That Day based on what users need. Tell us what's missing.